Privacy Policy
Effective Date July 1 2024
Skeena Counselling (“we,” “our,” or “us”) is committed to protecting the privacy of our clients and website visitors. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website or use our services.
1. Information We Collect
We may collect personal information from you in various ways, including but not limited to when you:
- Visit our website
- Fill out a form or questionnaire
- Schedule an appointment
- Communicate with us via email, phone, or other methods
The types of personal information we may collect include:
- Name
- Contact information (email address, phone number, mailing address)
- Payment information
- Health information relevant to your counselling sessions
2. Use of Your Information
We use your personal information to:
- Provide and manage our counselling services
- Respond to your inquiries and requests
- Process payments and manage billing
- Improve our website and services
- Communicate with you about your appointments and our services
- Comply with legal and regulatory requirements
3. Disclosure of Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties without your consent, except as described below:
- Service Providers: We may share your information with third-party service providers who assist us in operating our website, conducting our business, or providing services to you, as long as those parties agree to keep this information confidential.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
4. Data Security
We implement a variety of security measures to protect your personal information. These measures include secure servers, encrypted databases, and access controls. However, please be aware that no method of transmission over the internet or electronic storage is completely secure.
5. Retention of Your Information
We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. We will also retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
6. Your Rights
You have the right to:
- Access your personal information
- Correct or update your personal information
- Request the deletion of your personal information
- Withdraw consent to the processing of your personal information
- Lodge a complaint with a supervisory authority
To exercise these rights, please contact us at [Insert Contact Information].
7. Third-Party Links
Our website may contain links to other websites. We are not responsible for the privacy practices or the content of such websites. We encourage you to read the privacy policies of any third-party websites you visit.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically.
9. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at: